Buy Smart
Sell Smarter

Pre-owned devices that are  Simple

Our Store

Our Story

Founded in 2018 by tech enthusiasts in Rochester, NY, FusionUpgrade began as a small operation focused on providing affordable Apple products to students and professionals in our community.

What started as a passion project has grown into Rochester's premier destination for buying and selling pre-owned Apple devices, with thousands of satisfied customers across Western New York.

We take pride in our rigorous 30-point inspection process that ensures every device we sell meets our high standards for quality and performance.

Our Team

Our Mission

At FusionUpgrade, we believe in making premium Apple technology accessible while promoting sustainability through device reuse.

Every device we refurbish and resell keeps electronics out of landfills and provides our customers with significant savings compared to buying new.

We're committed to transparency, fair pricing, and exceptional customer service - values that have earned us a 4.9-star average rating from hundreds of local customers.

Why Choose Us?

30-Point Inspection

Every device undergoes thorough testing to ensure perfect functionality.

90-Day Warranty

All purchases come with our warranty for peace of mind.

Free Local Pickup

Convenient Rochester location with no shipping fees.

Price Match

We'll match any local competitor's price on identical items.

Eco-Friendly

Reducing e-waste by extending device lifespans.

Local Support

Real people ready to help in our Rochester store.

What Our Customers Say

Hear from Rochester residents who've bought and sold with us

Sarah J.

Sarah J.

"I was hesitant to buy a used iPhone, but FusionUpgrade's inspection process gave me confidence. My iPhone 12 Pro arrived looking brand new and has worked perfectly for over a year now. Saved me $300 compared to buying new!"

Michael T.

Michael T.

"Sold my old MacBook Pro to FusionUpgrade and got $200 more than other local shops offered. The process was quick and easy - dropped it off at their Rochester location and had the money in my PayPal account within an hour. Highly recommend!"

Jennifer L.

Jennifer L.

"As a student at UR, I needed an affordable iPad for note-taking. FusionUpgrade had exactly what I needed at half the price of new. Their 90-day warranty gave me peace of mind, but I haven't had any issues. Will definitely buy from them again."

Frequently Asked Questions

Answers to common questions about buying and selling with FusionUpgrade

Are the devices you sell refurbished?

Yes, all our devices are professionally refurbished. This means they've been thoroughly tested, cleaned, and repaired if needed. Any defective parts are replaced with high-quality components, and all devices undergo our 30-point inspection process to ensure they meet our quality standards.

Do you offer warranty on your products?

Absolutely! All purchases come with our 90-day warranty that covers any hardware issues that may arise. This is in addition to any remaining Apple warranty that may still be active on the device. Our goal is to give you complete peace of mind with your purchase.

How do I know the device hasn't been stolen?

We take theft prevention seriously. Every device we purchase is checked against multiple stolen device databases, and we require valid ID from all sellers. Additionally, we only accept devices that have been properly erased and removed from the previous owner's iCloud account.

What payment methods do you accept when selling my device?

For local transactions in Rochester, we offer cash, check, or instant PayPal/Zelle transfers. For mail-in transactions, we pay via PayPal or check. Payment is always made immediately upon verification of the device's condition matching what was described in your offer.

Do you offer shipping outside of Rochester?

We sure do! While we encourage local pickup to save on shipping costs, we happily ship nationwide via UPS or USPS with signature confirmation required. All shipments are fully insured and typically arrive within 2-3 business days after processing.

Contact Now

Email Us

itech@fusionupgrade.shop

Call or WhatsApp

585-503-1549

Chat With Us on WhatsApp

Have questions or need help? Reach out to us instantly on WhatsApp for fast support and updates.

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